Terms and Conditions

Terms and Conditions

Welcome to Lumetza. By using our website or placing an order, you agree to the terms below.

Product Information

Lumetza sells the Hydrating Copper Peptide Essence. We aim to display the product information, price, and availability as accurately as possible. However, we may update or change this information when needed.

Orders and Payments

When placing an order, you agree to provide accurate and complete information. Orders are processed after payment confirmation. We may cancel an order if there is an issue with payment, stock, or incorrect customer details.

Shipping

Orders are processed within 1–3 business days. Estimated delivery time is 7–15 business days, depending on your location. Delays may occur due to customs, high demand, or shipping carrier issues.

Returns and Refunds

Returns are accepted within 14 days after delivery if the product is unused, unopened, and in its original packaging. Please see our Return Policy for more information.

Product Use

The Hydrating Copper Peptide Essence is for external use only. If irritation occurs, stop using the product. If you have sensitive skin or specific skin concerns, we recommend consulting a professional before use.

Website Use

You agree not to misuse our website, copy our content without permission, or use our store for illegal or harmful purposes.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page.

Contact

For questions, please contact us at:

support@shoplumetza.com