Shipping Policy

Shipping Policy

At Lumetza, we aim to process and ship your order as quickly and carefully as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location. Please note that delays may occur due to customs, high demand, or shipping carrier issues.

Shipping Costs

We currently offer free shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information if tracking is available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. If you entered the wrong address, contact us as soon as possible.

Contact

For shipping questions, please contact us at:

support@shoplumetza.com