Verzendbeleid

 

SHIPPING POLICY

Last updated: May 10

Thank you for shopping with Lumetza™. We are committed to providing fast, secure, and reliable shipping for all orders.

Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all orders.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Please note that processing times may be longer during holidays, promotions, or periods of high demand.

Estimated Delivery Time

Estimated delivery date: 16–19 May

Shipping times may vary depending on your location, customs procedures, and carrier conditions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Shipping Delays

Occasionally, shipping delays may occur due to:

* Customs inspections
* Weather conditions
* Carrier disruptions
* High order volume

We appreciate your patience and understanding in such situations.

Lost or Stolen Packages

Lumetza™ is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If your package appears lost in transit, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Lumetza™ is not responsible for orders shipped to incorrectly entered addresses.

Contact

For shipping-related questions or assistance, contact us at:

📧 Team@shoplumetza.com